Terms of service

๐Ÿ“œ Terms of Service โ€“ Trend Look

Welcome to Trend Look!
These Terms of Service (โ€œTermsโ€) govern your use of our website, social media platforms, and all services provided by Trend Look. By visiting our store, placing an order, or engaging with our brand, you agree to comply with these Terms. If you do not agree, please discontinue use of our services.

We aim to make your shopping experience transparent, smooth, and secure. Kindly read these Terms carefully.

1. General Overview

Trend Look is a fashion brand offering stylish and quality outfits. All products, offers, promotions, and services provided by Trend Look are subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of our services means you accept any changes.

2. Eligibility

By using our services, you confirm that:

  • You are 18 years or older, or using our services under parental/guardian supervision.

  • You are purchasing for personal use only, not for resale.

  • All information provided by you (email, phone number, shipping address) is accurate and complete.

3. Online Store Terms

  • Our products are for personal use only and may not be resold without written permission.

  • Product prices, availability, and descriptions are subject to change without notice.

  • We reserve the right to limit or cancel quantities purchased per customer, especially during sales or promotions.

4. Orders & Payments

  • By placing an order, you agree to pay the full amount, including applicable delivery charges.

  • We offer payment methods such as Cash on Delivery (COD) and other options where available.

  • In case of payment issues or order verification problems, we reserve the right to cancel or hold an order.

5. Shipping & Delivery

  • Orders within Pakistan are usually delivered within 3โ€“7 business days.

  • Delivery times may vary due to location, courier services, weather conditions, or other unforeseen circumstances.

  • Trend Look is not responsible for delays caused by courier companies.

  • Any customs duties or additional charges on international orders (if applicable) are the customerโ€™s responsibility.

6. Returns, Refunds & Exchanges

  • Customers may request a return or exchange within 4 days of receiving the order.

  • Items must be unused, unwashed, unworn, and in original condition with tags intact.

  • Sale, discounted, or clearance items are generally non-refundable unless defective or incorrect.

  • Trend Look reserves the right to inspect returned items before approving any refund or exchange.

7. Promotions & Discounts

  • All promotions, sales, and discount offers are valid for a limited time only.

  • Discounts cannot be combined unless stated otherwise.

  • Giveaway participation may require actions such as liking, sharing, or commenting on social media.

  • We reserve the right to modify or cancel promotions at any time without prior notice.

8. Intellectual Property

All content including logos, product images, designs, graphics, and text displayed by Trend Look are our intellectual property and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

  • Product colors may slightly vary due to screen and lighting differences.

  • Trend Look is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is strictly limited to the value of the purchased product.

10. Privacy & Data Protection

  • We respect your privacy and use your personal data only for order processing and customer communication.

  • Your information is kept secure and is never shared with third parties without your consent, except when required to fulfill your order.

11. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts in Pakistan.

12. Contact Us

If you have any questions, concerns, or feedback, please contact us:

  • ๐Ÿ“ง Email: trend.look6339@gmail.com

  • ๐Ÿ“ž Phone / WhatsApp: 0328-4266496, 0321-4500183

  • ๐Ÿ“ Address: Al Rehman Garden Phase 2 Near Faizpur Interchange, Lahore Pakistan