Refund policy

๐Ÿ”„ Return & Exchange Policy โ€“ Trend Look

At Trend Look, we value our customers and strive to deliver quality products. If you are not fully satisfied with your purchase, we offer a limited return and exchange facility under the conditions mentioned below.

๐Ÿ“ฆ Return & Exchange Policy

  • Customers can return or exchange their suit within 4 days of receiving the order.

  • Items must be unused, unwashed, unworn, and in original condition with all tags and packaging intact.

  • Sale, discounted, or clearance items are not eligible for return or refund.
    (Only size exchange may be considered, subject to stock availability.)

  • For hygiene reasons, certain items may be non-returnable or non-exchangeable.

๐Ÿ’ณ Refund Policy

Refunds will only be processed if:

  • You receive a damaged, defective, or incorrect item.

  • Your return request is approved after inspection of the returned product.

๐Ÿ“Œ Note:

  • Shipping charges are non-refundable, except in cases where the mistake is from our side (wrong or defective item).

๐Ÿ”„ Exchange Policy

  • If you want to exchange your suit for a different size or design, please mention it clearly while submitting your request.

  • Exchanges are subject to stock availability.

  • If the requested item is unavailable, we may offer:

    • a refund, or

    • store credit, as per the situation.

๐Ÿšš Return & Exchange Process

  1. Contact us within 4 days of delivery:

  2. Share your order number, product details, and reason for return/exchange.

  3. Our team will guide you through the return or exchange process.

  4. Return shipping cost will be borne by the customer, unless the item is defective or incorrect.

  5. Once we receive and inspect the item, we will notify you regarding approval of your return or exchange.

โš ๏ธ Important Notes

  • Items that are used, damaged, washed, or missing tags will not be accepted.

  • Trend Look reserves the right to reject any return or exchange request that does not meet our policy conditions.

๐Ÿ“ง Contact Us

If you have any questions regarding returns or exchanges, feel free to contact us:

  • ๐Ÿ“ง Email: trend.look6339@gmail.com

  • ๐Ÿ“ž Phone / WhatsApp: 0305-8006339

  • ๐Ÿ“ Address: Al Rehman Garden Phase 2 Near Faizpur Interchange, Lahore Pakistan

โœจ Trend Look Promise:
We stand behind the quality of our products and are committed to providing you with a smooth and trustworthy shopping experience.